16 HVAC contractors ranked by CR ScoreUpdated 0 paid placements in this rankingHow we rank
4 of the 16 HVAC contractors on this list post 24/7 hours. 24/7 businesses come first, then same-day, each ranked by CR Score with availability weighted higher.
#1 for emergency heating and cooling in Big Stone Gap: Mid Mountain Heating & Cooling, open 24/7.
Rankings can't be bought. Contractors can't pay to change their rank or score. How we rank
| Rank | Business | CR Score | Google rating | Based in | Hours |
|---|---|---|---|---|---|
| 1 | Mid Mountain Heating & Cooling | 64 | 4.7★ (77) | Big Stone Gap | 24/7 |
| 2 | Better Air Heating & Cooling | 60 | 4.2★ (14) | Big Stone Gap | 24/7 |
| 3 | Gilliam's Heating & Cooling | 59 | 4.7★ (77) | Kingsport, 21 mi away | 24/7 |
| 4 | Dwight Mumpower HVAC Service | 53 | 3.1★ (15) | Bloomingdale, 23 mi away | 24/7 |
| 5 | Bakers Air and Heat | 43 | 5.0★ (24) | Big Stone Gap | Sat |
| 6 | Custom Heating and Air Conditioning | 43 | 4.7★ (399) | Church Hill, 25 mi away | — |
| 7 | Lafayette Heat & Air Conditioning | 41 | 4.5★ (247) | Kingsport, 24 mi away | — |
| 8 | Stallard and Son Heating & Cooling | 41 | 4.9★ (104) | Church Hill, 22 mi away | Sat · Sun |
| 9 | Nickels Heating Cooling | 40 | 3.9★ (10) | Big Stone Gap | — |
| 10 | J&S Heating And Air Conditioning - HVAC Contractor | 39 | 3.7★ (3) | Kingsport, 24 mi away | — |
24/7 hours mean the business says its phone is answered around the clock. Arrival time depends on where the crew is. Ask for an arrival window when you call.
#1Mid Mountain Heating & Cooling
Open 24/7 · 4.7 from 77 Google reviews
#2Better Air Heating & Cooling
Open 24/7 · 4.2 from 14 Google reviews
Open 24/7 · 4.7 from 77 Google reviews
#4Dwight Mumpower HVAC Service
Open 24/7 · 3.1 from 15 Google reviews
24/7 first, then same-day service, then the rest. Each group is in CR Score order on emergency weights.
Ranked #1 because of its Google rating and trade focus: 4.7★ from 77 Google reviews, listed on Google as “HVAC contractor”.
Based on 8 of 10 factors; credentials and recency not yet collected.
Based in Big Stone Gap
Ranked #2 because of its Google rating and trade focus: 4.2★ from 14 Google reviews, listed on Google as “HVAC contractor”.
Based on 8 of 10 factors; credentials and recency not yet collected.
Based in Kingsport, 21 mi away
Ranked #3 because of its Google rating and trade focus: 4.7★ from 77 Google reviews, listed on Google as “Air conditioning contractor”.
Based on 8 of 10 factors; credentials and recency not yet collected.
Based in Bloomingdale, 23 mi away
Ranked #4 because of its Google rating and trade focus: 3.1★ from 15 Google reviews, listed on Google as “HVAC contractor”.
Based on 8 of 10 factors; credentials and recency not yet collected.
Based in Big Stone Gap
Ranked #5 because of its Google rating and trade focus: 5.0★ from 24 Google reviews, listed on Google as “HVAC contractor”.
Based on 8 of 10 factors; credentials and recency not yet collected.
Based in Church Hill, 25 mi away
Ranked #6 because of its Google rating and review volume: 4.7★ from 399 Google reviews.
Based on 8 of 10 factors; credentials and recency not yet collected.
Based in Kingsport, 24 mi away
Ranked #7 because of its Google rating and trade focus: 4.5★ from 247 Google reviews, listed on Google as “HVAC contractor”.
Based on 8 of 10 factors; credentials and recency not yet collected.
Based in Church Hill, 22 mi away
Ranked #8 because of its Google rating and trade focus: 4.9★ from 104 Google reviews, listed on Google as “HVAC contractor”.
Based on 8 of 10 factors; credentials and recency not yet collected.
Based in Big Stone Gap
Ranked #9 because of its Google rating and trade focus: 3.9★ from 10 Google reviews, listed on Google as “Air conditioning contractor”.
Based on 8 of 10 factors; credentials and recency not yet collected.
Based in Kingsport, 24 mi away
Ranked #10 because of its Google rating and trade focus: 3.7★ from 3 Google reviews, listed on Google as “HVAC contractor”.
Based on 7 of 10 factors; credentials, recency and availability not yet collected.
Based in Big Stone Gap
Ranked #11 because of its Google rating and trade focus: 3.4★ from 24 Google reviews, listed on Google as “General contractor”.
Based on 8 of 10 factors; credentials and recency not yet collected.
Based in Big Stone Gap
Ranked #12 because of its Google rating and trade focus: 3.6★ from 14 Google reviews, listed on Google as “Siding contractor”.
Based on 8 of 10 factors; credentials and recency not yet collected.
Based in Big Stone Gap
Ranked #13 because of its Google rating and review volume: 4.4★ from 20 Google reviews.
Based on 8 of 10 factors; credentials and recency not yet collected.
Based in Kingsport, 25 mi away
Ranked #14 because of its Google rating and trade focus: 3.9★ from 12 Google reviews, listed on Google as “Air conditioning contractor”.
Based on 8 of 10 factors; credentials and recency not yet collected.
Based in Kingsport, 25 mi away
Ranked #15 because of its Google rating and trade focus: 5.0★ from 7 Google reviews, listed on Google as “HVAC contractor”.
Based on 8 of 10 factors; credentials and recency not yet collected.
Based in Corbin, 24 mi away
Ranked #16 because of its Google rating and trade focus: 1.8★ from 70 Google reviews, listed on Google as “HVAC contractor”.
Based on 8 of 10 factors; credentials and recency not yet collected.
Emergency lists move 10 points of the CR Score from reputation to availability: 15% and 15%. Availability credits 24/7 hours, same-day service, weekend hours and weekly open hours. 24/7 HVAC contractors are listed first, then same-day, then the rest; ranks follow that order. Paid placement never changes a rank.
Paid placement never changes a rank or score. Featured businesses are paid, labelled, limited to 3 and shown above the ranking, outside it.
| Factor | Weight | Computed from |
|---|---|---|
| Reputation | 15% | Google star rating, adjusted for how many reviews back it |
| Credentials | 15% | Active state license, bond and workers’ comp on file |
| Review volume | 10% | Number of Google reviews, compared with the most-reviewed business on the list |
| Recency | 5% | Share of reviews from the last 12 months |
| Availability | 15% | Weekly open hours, Saturday, Sunday, 24/7 or same-day |
| Trade focus | 10% | How clearly the business does this trade (its Google category and name) |
| Proximity | 5% | Based in the city scores highest, less the farther away it is |
| Claimed profile | 10% | The business has claimed its ContractorsRanked profile (free or paid earn the same) |
| Partnered | 5% | The business links to ContractorsRanked from its own website with our badge, checked periodically |
| ContractorsRanked reviews | 10% | Verified customer reviews collected by ContractorsRanked: their rating and how many there are |