27 plumbers ranked by CR ScoreUpdated 0 paid placements in this rankingHow we rank
7 of the 27 plumbers on this list post 24/7 hours. 24/7 businesses come first, then same-day, each ranked by CR Score with availability weighted higher.
#1 for emergency plumbing in Charleston: Roto-Rooter, open 24/7.
Rankings can't be bought. Contractors can't pay to change their rank or score. How we rank
| Rank | Business | CR Score | Google rating | Based in | Hours |
|---|---|---|---|---|---|
| 1 | Roto-Rooter | 92 | 4.7★ (461) | Mattoon, 11 mi away | 24/7 |
| 2 | Mattex Heating, Cooling, Plumbing, Drain and Electrical | 89 | 4.9★ (318) | Mattoon, 11 mi away | 24/7 |
| 3 | All Pro Heating AC Plumbing, LLC | 83 | 4.8★ (119) | Douglas, 21 mi away | 24/7 |
| 4 | All Aspects Plumbing | 82 | 5.0★ (10) | Crete, 17 mi away | 24/7 |
| 5 | Nick's Plumbing & Heating | 77 | 2.7★ (67) | Carmi, 17 mi away | 24/7 |
| 6 | Shamrock Sewer and Plumbing | 77 | 2.8★ (9) | Manteno, 17 mi away | 24/7 |
| 7 | Rardin Plumbing Heating & AC | 77 | 3.4★ (16) | Mattoon, 12 mi away | 24/7 |
| 8 | Geno's 24/7 Sewer and Drain Cleaning | 86 | 4.5★ (44) | Mattoon, 11 mi away | Sat · Emergency |
| 9 | Titus Plumbing | 76 | 5.0★ (5) | Charleston | — |
| 10 | Charleston Plumbing Heating & Elec | 74 | 2.3★ (3) | Charleston | — |
24/7 hours mean the business says its phone is answered around the clock. Arrival time depends on where the crew is. Ask for an arrival window when you call.
Open 24/7 · 4.7 from 461 Google reviews
#2Mattex Heating, Cooling, Plumbing, Drain and Electrical
Open 24/7 · 4.9 from 318 Google reviews
#3All Pro Heating AC Plumbing, LLC
Open 24/7 · 4.8 from 119 Google reviews
Open 24/7 · 5.0 from 10 Google reviews
Open 24/7 · 2.7 from 67 Google reviews
Open 24/7 · 2.8 from 9 Google reviews
#7Rardin Plumbing Heating & AC
Open 24/7 · 3.4 from 16 Google reviews
24/7 first, then same-day service, then the rest. Each group is in CR Score order on emergency weights.
Ranked #1 because of its Google rating and review volume: 4.7★ from 461 Google reviews, 461 Google reviews.
Based on 6 of 8 factors; credentials and recency not yet collected.
Based in Mattoon, 11 mi away
Ranked #2 because of its Google rating and availability: 4.9★ from 318 Google reviews, open 24/7.
Based on 6 of 8 factors; credentials and recency not yet collected.
Based in Douglas, 21 mi away
Ranked #3 because of its Google rating and availability: 4.8★ from 119 Google reviews, open 24/7.
Based on 6 of 8 factors; credentials and recency not yet collected.
Based in Crete, 17 mi away
Ranked #4 because of its Google rating and availability: 5.0★ from 10 Google reviews, open 24/7.
Based on 6 of 8 factors; credentials and recency not yet collected.
Based in Carmi, 17 mi away
Ranked #5 because of its Google rating and availability: 2.7★ from 67 Google reviews, open 24/7.
Based on 6 of 8 factors; credentials and recency not yet collected.
Based in Manteno, 17 mi away
Ranked #6 because of its Google rating and availability: 2.8★ from 9 Google reviews, open 24/7.
Based on 6 of 8 factors; credentials and recency not yet collected.
Based in Mattoon, 12 mi away
Ranked #7 because of its Google rating and availability: 3.4★ from 16 Google reviews, open 24/7.
Based on 6 of 8 factors; credentials and recency not yet collected.
Based in Mattoon, 11 mi away
Ranked #8 because of its Google rating and availability: 4.5★ from 44 Google reviews, open Saturdays until 11 AM, with emergency service.
Based on 6 of 8 factors; credentials and recency not yet collected.
Based in Charleston
Ranked #9 because of its Google rating and trade focus: 5.0★ from 5 Google reviews, listed on Google as “Plumber”.
Based on 5 of 8 factors; credentials, recency and availability not yet collected.
Based in Charleston
Ranked #10 because of its Google rating and trade focus: 2.3★ from 3 Google reviews, listed on Google as “Plumber”.
Based on 5 of 8 factors; credentials, recency and availability not yet collected.
Based in Douglas, 21 mi away
Ranked #11 because of its Google rating and trade focus: 4.7★ from 7 Google reviews, listed on Google as “Plumber”.
Based on 5 of 8 factors; credentials, recency and availability not yet collected.
Based in Mattoon, 10 mi away
Ranked #12 because of its Google rating and trade focus: 5.0★ from 73 Google reviews, listed on Google as “Plumber”.
Based on 6 of 8 factors; credentials and recency not yet collected.
Based in East Peoria, 23 mi away
Ranked #13 because of its Google rating and trade focus: 4.6★ from 10 Google reviews, listed on Google as “Electrician”.
Based on 5 of 8 factors; credentials, recency and availability not yet collected.
Based in Charleston
Ranked #14 because of its Google rating and review volume: 4.7★ from 236 Google reviews, 236 Google reviews.
Based on 6 of 8 factors; credentials and recency not yet collected.
Based in Mattoon, 12 mi away
Ranked #15 because of its Google rating and trade focus: 4.5★ from 22 Google reviews, listed on Google as “Plumber”.
Based on 6 of 8 factors; credentials and recency not yet collected.
Based in Mattoon, 11 mi away
Ranked #16 because of its Google rating and trade focus: 3.9★ from 22 Google reviews, listed on Google as “Plumber”.
Based on 6 of 8 factors; credentials and recency not yet collected.
Based in Mattoon, 13 mi away
Ranked #17 because of its Google rating and trade focus: 4.3★ from 68 Google reviews, listed on Google as “HVAC contractor”.
Based on 6 of 8 factors; credentials and recency not yet collected.
Based in Mattoon, 11 mi away
Ranked #18 because of its Google rating and trade focus: 4.0★ from 8 Google reviews, listed on Google as “Plumber”.
Based on 6 of 8 factors; credentials and recency not yet collected.
Based in Mattoon, 11 mi away
Ranked #19 because of its Google rating and trade focus: 4.0★ from 22 Google reviews, listed on Google as “Air conditioning contractor”.
Based on 6 of 8 factors; credentials and recency not yet collected.
Based in Vincennes, 23 mi away
Ranked #20 because of its Google rating and trade focus: 5.0★ from 13 Google reviews, listed on Google as “Plumber”.
Based on 6 of 8 factors; credentials and recency not yet collected.
Based in Mattoon, 8 mi away
Ranked #21 because of its Google rating and trade focus: 1.8★ from 5 Google reviews, listed on Google as “Plumber”.
Based on 6 of 8 factors; credentials and recency not yet collected.
Based in Douglas, 21 mi away
Ranked #22 because of its Google rating and trade focus: 5.0★ from 7 Google reviews, listed on Google as “Drainage service”.
Based on 6 of 8 factors; credentials and recency not yet collected.
Based in Lafayette, 17 mi away
Ranked #23 because of its Google rating and trade focus: 4.8★ from 8 Google reviews, listed on Google as “Plumber”.
Based on 6 of 8 factors; credentials and recency not yet collected.
Based in Douglas, 24 mi away
Ranked #24 because of its Google rating and trade focus: 3.4★ from 5 Google reviews, listed on Google as “Plumber”.
Based on 6 of 8 factors; credentials and recency not yet collected.
Based in Douglas, 3 mi away
Ranked #25 because of its Google rating and trade focus: 4.3★ from 4 Google reviews, listed on Google as “Roofing contractor”.
Based on 6 of 8 factors; credentials and recency not yet collected.
#1 to #25 are shown in full above. Here are #26 to #27, in CR Score order; each links to its profile.
| Rank | Business | CR Score | Google rating | Distance |
|---|---|---|---|---|
| 26 | Shepard & Shepard | 48 | 3.3★ (9) | 12 mi |
| 27 | Rhode Heating and Air Conditioning | 43 | 4.7★ (3) | 24 mi |
Emergency lists move 10 points of the CR Score from reputation to availability: 25% and 20%. Availability credits 24/7 hours, same-day service, weekend hours and weekly open hours. 24/7 plumbers are listed first, then same-day, then the rest; ranks follow that order. Paid placement never changes a rank.
Paid placement never changes a rank or score. Featured businesses are paid, labelled, limited to 3 and shown above the ranking, outside it.
| Factor | Weight | Computed from |
|---|---|---|
| Reputation | 25% | Bayesian-adjusted Google star rating |
| Credentials | 15% | Active state license 0.6, bond 0.2, workers’ comp 0.2 |
| Review volume | 10% | log10(reviews + 1) against the list maximum |
| Recency | 10% | Share of reviews from the last 12 months |
| Availability | 20% | Weekly open hours, Saturday, Sunday, 24/7 or same-day |
| Trade focus | 10% | Google main category 1.0, business name 0.7, additional category 0.5 |
| Proximity | 5% | 1.0 when based in the city, falling to 0 at the trade’s radius |
| Completeness | 5% | Website, photos, description, hours, claimed profile (0.2 each) |