Top 50 of 356 water damage restoration companies, in emergency orderUpdated 0 paid placements in this rankingHow we rank
25 of the 50 water damage restoration companies on this list post 24/7 hours. 24/7 businesses come first, then same-day, each ranked by CR Score with availability weighted higher.
#1 for emergency water damage restoration in Charlotte: Roto-Rooter Plumbing & Water Cleanup, open 24/7.
Rankings can't be bought. Contractors can't pay to change their rank or score. How we rank
| Rank | Business | CR Score | Google rating | Based in | Hours |
|---|---|---|---|---|---|
| 1 | Roto-Rooter Plumbing & Water Cleanup | 67 | 4.8★ (2,314) | Charlotte | 24/7 |
| 2 | Flood Medics Restoration | 66 | 4.9★ (1,039) | Charlotte | 24/7 |
| 3 | COIT Cleaning and Restoration | 66 | 4.9★ (2,591) | Fort Mill, 10 mi away | 24/7 |
| 4 | A1 Restoration | 65 | 5.0★ (721) | Chandler, 5 mi away | 24/7 |
| 5 | Roto-Rooter Plumbing & Water Cleanup | 65 | 4.8★ (638) | Charlotte | 24/7 |
| 6 | United Water Restoration Group of Charlotte | 65 | 4.9★ (389) | Charlotte | 24/7 |
| 7 | SERVPRO of Northeast Charlotte | 64 | 4.9★ (334) | Charlotte | 24/7 |
| 8 | SERVPRO of NW Charlotte, Lincoln County, Southern and NE Gaston County | 64 | 4.8★ (400) | Charlotte | 24/7 |
| 9 | NC Water and Fire | 64 | 5.0★ (270) | Belmont, 1 mi away | 24/7 |
| 10 | Kustom Disaster Restoration | 64 | 4.8★ (361) | Charlotte | 24/7 |
24/7 hours mean the business says its phone is answered around the clock. Arrival time depends on where the crew is. Ask for an arrival window when you call.
#1Roto-Rooter Plumbing & Water Cleanup
Open 24/7 · 4.8 from 2,314 Google reviews
Open 24/7 · 4.9 from 1,039 Google reviews
#3COIT Cleaning and Restoration
Open 24/7 · 4.9 from 2,591 Google reviews
Open 24/7 · 5.0 from 721 Google reviews
#5Roto-Rooter Plumbing & Water Cleanup
Open 24/7 · 4.8 from 638 Google reviews
#6United Water Restoration Group of Charlotte
Open 24/7 · 4.9 from 389 Google reviews
#7SERVPRO of Northeast Charlotte
Open 24/7 · 4.9 from 334 Google reviews
#8SERVPRO of NW Charlotte, Lincoln County, Southern and NE Gaston County
Open 24/7 · 4.8 from 400 Google reviews
24/7 first, then same-day service, then the rest. Each group is in CR Score order on emergency weights. The full ranking of all 356 is on the water damage restoration companies page.
Scores below: based on 8 of 10 factors; credentials and recency not yet collected. Hatched segments mark factors we don't have yet.
Ranked #1 because of its Google rating and trade focus: 4.8★ from 2,314 Google reviews, listed on Google as “Water damage restoration service”.
Based in Charlotte
Ranked #2 because of its Google rating and trade focus: 4.9★ from 1,039 Google reviews, listed on Google as “Water damage restoration service”.
Based in Fort Mill, 10 mi away
Ranked #3 because of its Google rating and trade focus: 4.9★ from 2,591 Google reviews, listed on Google as “Water damage restoration service”.
Based in Chandler, 5 mi away
Ranked #4 because of its Google rating and trade focus: 5.0★ from 721 Google reviews, listed on Google as “Water damage restoration service”.
Based in Charlotte
Ranked #5 because of its Google rating and trade focus: 4.8★ from 638 Google reviews, listed on Google as “Water damage restoration service”.
Based in Charlotte
Ranked #6 because of its Google rating and trade focus: 4.9★ from 389 Google reviews, listed on Google as “Water damage restoration service”.
Based in Charlotte
Ranked #7 because of its Google rating and trade focus: 4.9★ from 334 Google reviews, listed on Google as “Water damage restoration service”.
Based in Charlotte
Ranked #8 because of its Google rating and trade focus: 4.8★ from 400 Google reviews, listed on Google as “Water damage restoration service”.
Based in Belmont, 1 mi away
Ranked #9 because of its Google rating and trade focus: 5.0★ from 270 Google reviews, listed on Google as “Water damage restoration service”.
Based in Charlotte
Ranked #10 because of its Google rating and trade focus: 4.8★ from 361 Google reviews, listed on Google as “Water damage restoration service”.
Based in Charlotte
Ranked #11 because of its Google rating and trade focus: 4.8★ from 314 Google reviews, listed on Google as “Water damage restoration service”.
Based in Charlotte
Ranked #12 because of its Google rating and trade focus: 4.7★ from 191 Google reviews, listed on Google as “Water damage restoration service”.
Based in Charlotte
Ranked #13 because of its Google rating and trade focus: 4.6★ from 194 Google reviews, listed on Google as “Water damage restoration service”.
Based in Charlotte
Ranked #14 because of its Google rating and trade focus: 4.6★ from 202 Google reviews, listed on Google as “Water damage restoration service”.
Based in Charlotte
Ranked #15 because of its Google rating and trade focus: 4.9★ from 109 Google reviews, listed on Google as “Water damage restoration service”.
Based in Charlotte
Ranked #16 because of its Google rating and trade focus: 4.4★ from 300 Google reviews, listed on Google as “Water damage restoration service”.
Based in Charlotte
Ranked #17 because of its Google rating and trade focus: 4.8★ from 115 Google reviews, listed on Google as “Water damage restoration service”.
Based in Charlotte
Ranked #18 because of its Google rating and trade focus: 4.3★ from 311 Google reviews, listed on Google as “Water damage restoration service”.
Based in Charlotte
Ranked #19 because of its Google rating and trade focus: 5.0★ from 69 Google reviews, listed on Google as “Water damage restoration service”.
Based in Charlotte
Ranked #20 because of its Google rating and trade focus: 4.8★ from 97 Google reviews, listed on Google as “Water damage restoration service”.
Based in Charlotte
Ranked #21 because of its Google rating and trade focus: 5.0★ from 70 Google reviews, listed on Google as “Water damage restoration service”.
Based in Waxhaw, 17 mi away
Ranked #22 because of its Google rating and trade focus: 5.0★ from 326 Google reviews, listed on Google as “Water damage restoration service”.
Based in Charlotte
Ranked #23 because of its Google rating and trade focus: 5.0★ from 57 Google reviews, listed on Google as “Water damage restoration service”.
Based in Charlotte
Ranked #24 because of its Google rating and trade focus: 4.8★ from 73 Google reviews, listed on Google as “Water damage restoration service”.
Based in Mint Hill, 11 mi away
Ranked #25 because of its Google rating and trade focus: 4.9★ from 184 Google reviews, listed on Google as “Water damage restoration service”.
#1 to #25 are shown in full above. Here are #26 to #50, in CR Score order; each links to its profile.
Emergency lists move 10 points of the CR Score from reputation to availability: 15% and 15%. Availability credits 24/7 hours, same-day service, weekend hours and weekly open hours. 24/7 water damage restoration companies are listed first, then same-day, then the rest; ranks follow that order. Paid placement never changes a rank.
Paid placement never changes a rank or score. Featured businesses are paid, labelled, limited to 3 and shown above the ranking, outside it.
| Factor | Weight | Computed from |
|---|---|---|
| Reputation | 15% | Google star rating, adjusted for how many reviews back it |
| Credentials | 15% | Active state license, bond and workers’ comp on file |
| Review volume | 10% | Number of Google reviews, compared with the most-reviewed business on the list |
| Recency | 5% | Share of reviews from the last 12 months |
| Availability | 15% | Weekly open hours, Saturday, Sunday, 24/7 or same-day |
| Trade focus | 10% | How clearly the business does this trade (its Google category and name) |
| Proximity | 5% | Based in the city scores highest, less the farther away it is |
| Claimed profile | 10% | The business has claimed its ContractorsRanked profile (free or paid earn the same) |
| Partnered | 5% | The business links to ContractorsRanked from its own website with our badge, checked periodically |
| ContractorsRanked reviews | 10% | Verified customer reviews collected by ContractorsRanked: their rating and how many there are |