27 water damage restoration companies ranked by CR ScoreUpdated 0 paid placements in this rankingHow we rank
18 of the 27 water damage restoration companies on this list post 24/7 hours. 24/7 businesses come first, then same-day, each ranked by CR Score with availability weighted higher.
#1 for emergency water damage restoration in Hurricane: SERVPRO of North Kanawha and Teays Valley, open 24/7.
Rankings can't be bought. Contractors can't pay to change their rank or score. How we rank
| Rank | Business | CR Score | Google rating | Based in | Hours |
|---|---|---|---|---|---|
| 1 | SERVPRO of North Kanawha and Teays Valley | 64 | 4.9★ (268) | Nitro, 10 mi away | 24/7 |
| 2 | First Response Restoration | 63 | 5.0★ (41) | Hurricane | 24/7 |
| 3 | Clean Slate Restoration | 60 | 4.8★ (78) | South Charleston, 19 mi away | 24/7 |
| 4 | Stanley Steemer | 60 | 4.9★ (1,096) | Cross Lanes, 15 mi away | 24/7 |
| 5 | Restoration RX | 59 | 4.8★ (178) | Ashland, 36 mi away | 24/7 |
| 6 | Elite Carpet Cleaning & Restoration | 59 | 4.9★ (383) | Charleston, 25 mi away | 24/7 |
| 7 | Panhandle Cleaning & Restoration of Charleston | 59 | 5.0★ (28) | Charleston, 20 mi away | 24/7 |
| 8 | Rainbow Restoration of Kanawha & Putnam Counties | 58 | 4.0★ (20) | Cross Lanes, 11 mi away | 24/7 |
| 9 | SERVPRO of Huntington | 58 | 4.8★ (35) | Huntington, 23 mi away | 24/7 |
| 10 | Mold Busters Inspection | 58 | 4.2★ (40) | Charleston, 18 mi away | 24/7 |
24/7 hours mean the business says its phone is answered around the clock. Arrival time depends on where the crew is. Ask for an arrival window when you call.
#1SERVPRO of North Kanawha and Teays Valley
Open 24/7 · 4.9 from 268 Google reviews
Open 24/7 · 5.0 from 41 Google reviews
Open 24/7 · 4.8 from 78 Google reviews
Open 24/7 · 4.9 from 1,096 Google reviews
Open 24/7 · 4.8 from 178 Google reviews
#6Elite Carpet Cleaning & Restoration
Open 24/7 · 4.9 from 383 Google reviews
#7Panhandle Cleaning & Restoration of Charleston
Open 24/7 · 5.0 from 28 Google reviews
#8Rainbow Restoration of Kanawha & Putnam Counties
Open 24/7 · 4.0 from 20 Google reviews
24/7 first, then same-day service, then the rest. Each group is in CR Score order on emergency weights.
Scores below: based on 8 of 10 factors; credentials and recency not yet collected. Hatched segments mark factors we don't have yet.
Ranked #1 because of its Google rating and trade focus: 4.9★ from 268 Google reviews, listed on Google as “Water damage restoration service”.
Based in Hurricane
Ranked #2 because of its Google rating and trade focus: 5.0★ from 41 Google reviews, listed on Google as “Fire damage restoration service”.
Based in South Charleston, 19 mi away
Ranked #3 because of its Google rating and trade focus: 4.8★ from 78 Google reviews, listed on Google as “Water damage restoration service”.
Based in Cross Lanes, 15 mi away
Ranked #4 because of its Google rating and review volume: 4.9★ from 1,096 Google reviews.
Based in Ashland, 36 mi away
Ranked #5 because of its Google rating and trade focus: 4.8★ from 178 Google reviews, listed on Google as “Water damage restoration service”.
Based in Charleston, 25 mi away
Ranked #6 because of its Google rating and review volume: 4.9★ from 383 Google reviews.
Based in Charleston, 20 mi away
Ranked #7 because of its Google rating and trade focus: 5.0★ from 28 Google reviews, listed on Google as “Water damage restoration service”.
Based in Cross Lanes, 11 mi away
Ranked #8 because of its Google rating and trade focus: 4.0★ from 20 Google reviews, listed on Google as “Water damage restoration service”.
Based in Huntington, 23 mi away
Ranked #9 because of its Google rating and trade focus: 4.8★ from 35 Google reviews, listed on Google as “Water damage restoration service”.
Based in Charleston, 18 mi away
Ranked #10 because of its Google rating and trade focus: 4.2★ from 40 Google reviews, listed on Google as “Water damage restoration service”.
Based in Flatwoods, 38 mi away
Ranked #11 because of its Google rating and trade focus: 4.9★ from 103 Google reviews, listed on Google as “Water damage restoration service”.
Based in Hurricane
Ranked #12 because of its Google rating and trade focus: 5.0★ from 17 Google reviews, listed on Google as “Gutter cleaning service”.
Based in Ironton, 36 mi away
Ranked #13 because of its Google rating and trade focus: 4.4★ from 43 Google reviews, listed on Google as “Water damage restoration service”.
Based in Huntington, 31 mi away
Ranked #14 because of its Google rating and trade focus: 4.5★ from 16 Google reviews, listed on Google as “Water damage restoration service”.
Based in Huntington, 31 mi away
Ranked #15 because of its Google rating and trade focus: 5.0★ from 10 Google reviews, listed on Google as “Water damage restoration service”.
Based in Huntington, 24 mi away
Ranked #16 because of its Google rating and availability: 5.0★ from 19 Google reviews, open 24/7.
Based in Huntington, 8 mi away
Ranked #17 because of its Google rating and availability: 5.0★ from 4 Google reviews, open 24/7.
Based in Huntington, 22 mi away
Ranked #18 because of its Google rating and review volume: 3.2★ from 69 Google reviews.
Based in Huntington, 13 mi away
Ranked #19 because of its Google rating and trade focus: 5.0★ from 29 Google reviews, listed on Google as “Water damage restoration service”.
Based in Nitro, 8 mi away
Ranked #20 because of its Google rating and review volume: 4.6★ from 448 Google reviews.
Based in South Charleston, 16 mi away
Ranked #21 because of its Google rating and trade focus: 4.9★ from 59 Google reviews, listed on Google as “Painter”.
Based in Huntington, 22 mi away
Ranked #22 because of its Google rating and trade focus: 4.7★ from 51 Google reviews, listed on Google as “Flooring contractor”.
Based in Cross Lanes, 9 mi away
Ranked #23 because of its Google rating and review volume: 4.8★ from 37 Google reviews.
Based in Huntington, 12 mi away
Ranked #24 because of its Google rating and trade focus: 4.5★ from 8 Google reviews, listed on Google as “Roofing contractor”.
Based in Charleston, 21 mi away
Ranked #25 because of its Google rating and trade focus: 4.0★ from 4 Google reviews, listed on Google as “Home builder”.
#1 to #25 are shown in full above. Here are #26 to #27, in CR Score order; each links to its profile.
| Rank | Business | CR Score | Google rating | Distance |
|---|---|---|---|---|
| 26 | Prentice General Contracting, Inc. | 31 | 3.0★ (4) | 11 mi |
| 27 | Stanley Steemer | 30 | 4.2★ (51) | 38 mi |
Emergency lists move 10 points of the CR Score from reputation to availability: 15% and 15%. Availability credits 24/7 hours, same-day service, weekend hours and weekly open hours. 24/7 water damage restoration companies are listed first, then same-day, then the rest; ranks follow that order. Paid placement never changes a rank.
Paid placement never changes a rank or score. Featured businesses are paid, labelled, limited to 3 and shown above the ranking, outside it.
| Factor | Weight | Computed from |
|---|---|---|
| Reputation | 15% | Google star rating, adjusted for how many reviews back it |
| Credentials | 15% | Active state license, bond and workers’ comp on file |
| Review volume | 10% | Number of Google reviews, compared with the most-reviewed business on the list |
| Recency | 5% | Share of reviews from the last 12 months |
| Availability | 15% | Weekly open hours, Saturday, Sunday, 24/7 or same-day |
| Trade focus | 10% | How clearly the business does this trade (its Google category and name) |
| Proximity | 5% | Based in the city scores highest, less the farther away it is |
| Claimed profile | 10% | The business has claimed its ContractorsRanked profile (free or paid earn the same) |
| Partnered | 5% | The business links to ContractorsRanked from its own website with our badge, checked periodically |
| ContractorsRanked reviews | 10% | Verified customer reviews collected by ContractorsRanked: their rating and how many there are |