8 water damage restoration companies ranked by CR ScoreUpdated 0 paid placements in this rankingHow we rank
6 of the 8 water damage restoration companies on this list post 24/7 hours. 24/7 businesses come first, then same-day, each ranked by CR Score with availability weighted higher.
#1 for emergency water damage restoration in Kailua-Kona: SERVPRO of Hawaii | SERVPRO of Maui, open 24/7.
Rankings can't be bought. Contractors can't pay to change their rank or score. How we rank
| Rank | Business | CR Score | Google rating | Based in | Hours |
|---|---|---|---|---|---|
| 1 | SERVPRO of Hawaii | SERVPRO of Maui | 66 | 4.9★ (102) | Kailua-Kona | 24/7 |
| 2 | Premier Restoration Hawaii | 63 | 4.3★ (27) | Kailua-Kona | 24/7 |
| 3 | Hānai Brothers Restoration | 62 | 5.0★ (12) | Kailua-Kona | 24/7 |
| 4 | PuroClean of The Big Island | 59 | 5.0★ (47) | Hawaiian Paradise Park, 34 mi away | 24/7 |
| 5 | Stanley Steemer | 55 | 4.6★ (11) | Kailua-Kona | 24/7 |
| 6 | Wai Ola Remediation | 55 | 5.0★ (6) | Hilo, 34 mi away | 24/7 |
| 7 | All-Out Carpet Care | 44 | 5.0★ (286) | Kailua-Kona | — |
| 8 | George Murphy Contracting | 34 | 4.0★ (4) | Kailua-Kona | — |
24/7 hours mean the business says its phone is answered around the clock. Arrival time depends on where the crew is. Ask for an arrival window when you call.
#1SERVPRO of Hawaii | SERVPRO of Maui
Open 24/7 · 4.9 from 102 Google reviews
Open 24/7 · 4.3 from 27 Google reviews
Open 24/7 · 5.0 from 12 Google reviews
Open 24/7 · 5.0 from 47 Google reviews
Open 24/7 · 4.6 from 11 Google reviews
Open 24/7 · 5.0 from 6 Google reviews
24/7 first, then same-day service, then the rest. Each group is in CR Score order on emergency weights.
Scores below: based on 8 of 10 factors; credentials and recency not yet collected. Hatched segments mark factors we don't have yet.
Ranked #1 because of its Google rating and trade focus: 4.9★ from 102 Google reviews, listed on Google as “Water damage restoration service”.
Based in Kailua-Kona
Ranked #2 because of its Google rating and trade focus: 4.3★ from 27 Google reviews, listed on Google as “Fire damage restoration service”.
Based in Kailua-Kona
Ranked #3 because of its Google rating and trade focus: 5.0★ from 12 Google reviews, listed on Google as “Water damage restoration service”.
Based in Hawaiian Paradise Park, 34 mi away
Ranked #4 because of its Google rating and trade focus: 5.0★ from 47 Google reviews, listed on Google as “Water damage restoration service”.
Based in Kailua-Kona
Ranked #5 because of its Google rating and availability: 4.6★ from 11 Google reviews, open 24/7.
Based in Hilo, 34 mi away
Ranked #6 because of its Google rating and trade focus: 5.0★ from 6 Google reviews, listed on Google as “Water damage restoration service”.
Based in Kailua-Kona
Ranked #7 because of its Google rating and review volume: 5.0★ from 286 Google reviews.
Based in Kailua-Kona
Ranked #8 because of its Google rating and trade focus: 4.0★ from 4 Google reviews, listed on Google as “General contractor”.
Emergency lists move 10 points of the CR Score from reputation to availability: 15% and 15%. Availability credits 24/7 hours, same-day service, weekend hours and weekly open hours. 24/7 water damage restoration companies are listed first, then same-day, then the rest; ranks follow that order. Paid placement never changes a rank.
Paid placement never changes a rank or score. Featured businesses are paid, labelled, limited to 3 and shown above the ranking, outside it.
| Factor | Weight | Computed from |
|---|---|---|
| Reputation | 15% | Google star rating, adjusted for how many reviews back it |
| Credentials | 15% | Active state license, bond and workers’ comp on file |
| Review volume | 10% | Number of Google reviews, compared with the most-reviewed business on the list |
| Recency | 5% | Share of reviews from the last 12 months |
| Availability | 15% | Weekly open hours, Saturday, Sunday, 24/7 or same-day |
| Trade focus | 10% | How clearly the business does this trade (its Google category and name) |
| Proximity | 5% | Based in the city scores highest, less the farther away it is |
| Claimed profile | 10% | The business has claimed its ContractorsRanked profile (free or paid earn the same) |
| Partnered | 5% | The business links to ContractorsRanked from its own website with our badge, checked periodically |
| ContractorsRanked reviews | 10% | Verified customer reviews collected by ContractorsRanked: their rating and how many there are |