Top 50 of 59 water damage restoration companies, in emergency orderUpdated 0 paid placements in this rankingHow we rank
25 of the 50 water damage restoration companies on this list post 24/7 hours. 24/7 businesses come first, then same-day, each ranked by CR Score with availability weighted higher.
#1 for emergency water damage restoration in New Bern: Stanley Steemer, open 24/7.
Rankings can't be bought. Contractors can't pay to change their rank or score. How we rank
| Rank | Business | CR Score | Google rating | Based in | Hours |
|---|---|---|---|---|---|
| 1 | Stanley Steemer | 68 | 4.9★ (748) | New Bern | 24/7 |
| 2 | Emerald Carpet Care | 64 | 5.0★ (243) | Jacksonville, 15 mi away | 24/7 |
| 3 | SERVPRO of New Bern | 61 | 4.8★ (19) | New Bern | 24/7 |
| 4 | SERVPRO of Washington | 59 | 4.9★ (78) | Washington, 30 mi away | 24/7 |
| 5 | SERVPRO of Carteret & East Onslow Counties | 59 | 4.6★ (88) | Jacksonville, 28 mi away | 24/7 |
| 6 | Accelerated Mitigation | 58 | 5.0★ (47) | Washington, 30 mi away | 24/7 |
| 7 | PuroClean Certified Fire & Water Services | 58 | 4.6★ (18) | Havelock, 18 mi away | 24/7 |
| 8 | SERVPRO of Lenoir, Duplin & Jones Counties | 58 | 4.8★ (77) | Kinston, 36 mi away | 24/7 |
| 9 | CareMaster Fire & Water Restoration | 58 | 4.6★ (124) | Greenville, 38 mi away | 24/7 |
| 10 | Roto-Rooter Plumbing & Water Cleanup | 57 | 4.9★ (1,222) | Jacksonville, 32 mi away | 24/7 |
24/7 hours mean the business says its phone is answered around the clock. Arrival time depends on where the crew is. Ask for an arrival window when you call.
Open 24/7 · 4.9 from 748 Google reviews
Open 24/7 · 5.0 from 243 Google reviews
Open 24/7 · 4.8 from 19 Google reviews
Open 24/7 · 4.9 from 78 Google reviews
#5SERVPRO of Carteret & East Onslow Counties
Open 24/7 · 4.6 from 88 Google reviews
Open 24/7 · 5.0 from 47 Google reviews
#7PuroClean Certified Fire & Water Services
Open 24/7 · 4.6 from 18 Google reviews
#8SERVPRO of Lenoir, Duplin & Jones Counties
Open 24/7 · 4.8 from 77 Google reviews
24/7 first, then same-day service, then the rest. Each group is in CR Score order on emergency weights. The full ranking of all 59 is on the water damage restoration companies page.
Scores below: based on 8 of 10 factors; credentials and recency not yet collected. Hatched segments mark factors we don't have yet.
Ranked #1 because of its Google rating and trade focus: 4.9★ from 748 Google reviews, listed on Google as “Water damage restoration service”.
Based in Jacksonville, 15 mi away
Ranked #2 because of its Google rating and trade focus: 5.0★ from 243 Google reviews, listed on Google as “Water damage restoration service”.
Based in New Bern
Ranked #3 because of its Google rating and trade focus: 4.8★ from 19 Google reviews, listed on Google as “Water damage restoration service”.
Based in Washington, 30 mi away
Ranked #4 because of its Google rating and trade focus: 4.9★ from 78 Google reviews, listed on Google as “Water damage restoration service”.
Based in Jacksonville, 28 mi away
Ranked #5 because of its Google rating and trade focus: 4.6★ from 88 Google reviews, listed on Google as “Water damage restoration service”.
Based in Washington, 30 mi away
Ranked #6 because of its Google rating and trade focus: 5.0★ from 47 Google reviews, listed on Google as “Water damage restoration service”.
Based in Havelock, 18 mi away
Ranked #7 because of its Google rating and trade focus: 4.6★ from 18 Google reviews, listed on Google as “Water damage restoration service”.
Based in Kinston, 36 mi away
Ranked #8 because of its Google rating and trade focus: 4.8★ from 77 Google reviews, listed on Google as “Water damage restoration service”.
Based in Greenville, 38 mi away
Ranked #9 because of its Google rating and trade focus: 4.6★ from 124 Google reviews, listed on Google as “Water damage restoration service”.
Based in Jacksonville, 32 mi away
Ranked #10 because of its Google rating and review volume: 4.9★ from 1,222 Google reviews.
Based in Greenville, 39 mi away
Ranked #11 because of its Google rating and trade focus: 4.9★ from 67 Google reviews, listed on Google as “Water damage restoration service”.
Based in Kinston, 32 mi away
Ranked #12 because of its Google rating and trade focus: 4.8★ from 27 Google reviews, listed on Google as “Water damage restoration service”.
Based in Kinston, 32 mi away
Ranked #13 because of its Google rating and trade focus: 4.3★ from 39 Google reviews, listed on Google as “Fire damage restoration service”.
Based in Jacksonville, 31 mi away
Ranked #14 because of its Google rating and trade focus: 4.6★ from 22 Google reviews, listed on Google as “Fire damage restoration service”.
Based in Greenville, 24 mi away
Ranked #15 because of its Google rating and trade focus: 5.0★ from 8 Google reviews, listed on Google as “Water damage restoration service”.
Based in Greenville, 37 mi away
Ranked #16 because of its Google rating and trade focus: 4.5★ from 42 Google reviews, listed on Google as “Water damage restoration service”.
Based in Morehead City, 31 mi away
Ranked #17 because of its Google rating and trade focus: 4.2★ from 19 Google reviews, listed on Google as “Water damage restoration service”.
Based in Jacksonville, 32 mi away
Ranked #18 because of its Google rating and trade focus: 5.0★ from 11 Google reviews, listed on Google as “Water damage restoration service”.
Based in Ayden, 37 mi away
Ranked #19 because of its Google rating and trade focus: 4.2★ from 22 Google reviews, listed on Google as “Water damage restoration service”.
Based in Druid Hills, 33 mi away
Ranked #20 because of its Google rating and trade focus: 5.0★ from 9 Google reviews, listed on Google as “Water damage restoration service”.
Based in Morehead City, 33 mi away
Ranked #21 because of its Google rating and trade focus: 5.0★ from 8 Google reviews, listed on Google as “Water damage restoration service”.
Based in Jacksonville, 28 mi away
Ranked #22 because of its Google rating and trade focus: 4.4★ from 5 Google reviews, listed on Google as “Water damage restoration service”.
Based in Winterville, 35 mi away
Ranked #23 because of its Google rating and trade focus: 3.3★ from 18 Google reviews, listed on Google as “Water damage restoration service”.
Based in Ayden, 33 mi away
Ranked #24 because of its Google rating and trade focus: 4.0★ from 8 Google reviews, listed on Google as “Water damage restoration service”.
Based in Greenville, 40 mi away
Ranked #25 because of its Google rating and trade focus: 5.0★ from 10 Google reviews, listed on Google as “Water damage restoration service”.
#1 to #25 are shown in full above. Here are #26 to #50, in CR Score order; each links to its profile.
Emergency lists move 10 points of the CR Score from reputation to availability: 15% and 15%. Availability credits 24/7 hours, same-day service, weekend hours and weekly open hours. 24/7 water damage restoration companies are listed first, then same-day, then the rest; ranks follow that order. Paid placement never changes a rank.
Paid placement never changes a rank or score. Featured businesses are paid, labelled, limited to 3 and shown above the ranking, outside it.
| Factor | Weight | Computed from |
|---|---|---|
| Reputation | 15% | Google star rating, adjusted for how many reviews back it |
| Credentials | 15% | Active state license, bond and workers’ comp on file |
| Review volume | 10% | Number of Google reviews, compared with the most-reviewed business on the list |
| Recency | 5% | Share of reviews from the last 12 months |
| Availability | 15% | Weekly open hours, Saturday, Sunday, 24/7 or same-day |
| Trade focus | 10% | How clearly the business does this trade (its Google category and name) |
| Proximity | 5% | Based in the city scores highest, less the farther away it is |
| Claimed profile | 10% | The business has claimed its ContractorsRanked profile (free or paid earn the same) |
| Partnered | 5% | The business links to ContractorsRanked from its own website with our badge, checked periodically |
| ContractorsRanked reviews | 10% | Verified customer reviews collected by ContractorsRanked: their rating and how many there are |