Top 25 of 32 water damage restoration companies, in emergency orderUpdated 0 paid placements in this rankingHow we rank
20 of the 25 water damage restoration companies on this list post 24/7 hours. 24/7 businesses come first, then same-day, each ranked by CR Score with availability weighted higher.
#1 for emergency water damage restoration in Pasco: Kustom US Restoration: Formerly Zion Carpet and Restoration, open 24/7.
Rankings can't be bought. Contractors can't pay to change their rank or score. How we rank
| Rank | Business | CR Score | Google rating | Based in | Hours |
|---|---|---|---|---|---|
| 1 | Kustom US Restoration: Formerly Zion Carpet and Restoration | 68 | 4.8★ (700) | Pasco | 24/7 |
| 2 | Continental Cleaning & Restoration | 68 | 5.0★ (688) | Kennewick, 5 mi away | 24/7 |
| 3 | SERVPRO of Tri-Cities | 66 | 4.8★ (314) | Kennewick, 6 mi away | 24/7 |
| 4 | Restoration 1 Inland NW - Tri-Cities | 65 | 4.9★ (121) | Pasco | 24/7 |
| 5 | Arising Restoration | 64 | 5.0★ (78) | Pasco | 24/7 |
| 6 | Robinson Restoration - Tri-Cities | 64 | 5.0★ (105) | Richland, 8 mi away | 24/7 |
| 7 | Restoration Resource | 62 | 5.0★ (30) | Pasco | 24/7 |
| 8 | Swift Response Restoration | 62 | 5.0★ (30) | Kennewick, 4 mi away | 24/7 |
| 9 | Clean Image Restoration | 62 | 4.1★ (59) | Kennewick, 2 mi away | 24/7 |
| 10 | Hydro Disaster Restoration | 61 | 5.0★ (17) | Kennewick, 5 mi away | 24/7 |
24/7 hours mean the business says its phone is answered around the clock. Arrival time depends on where the crew is. Ask for an arrival window when you call.
#1Kustom US Restoration: Formerly Zion Carpet and Restoration
Open 24/7 · 4.8 from 700 Google reviews
#2Continental Cleaning & Restoration
Open 24/7 · 5.0 from 688 Google reviews
Open 24/7 · 4.8 from 314 Google reviews
#4Restoration 1 Inland NW - Tri-Cities
Open 24/7 · 4.9 from 121 Google reviews
Open 24/7 · 5.0 from 78 Google reviews
#6Robinson Restoration - Tri-Cities
Open 24/7 · 5.0 from 105 Google reviews
Open 24/7 · 5.0 from 30 Google reviews
Open 24/7 · 5.0 from 30 Google reviews
24/7 first, then same-day service, then the rest. Each group is in CR Score order on emergency weights. The full ranking of all 32 is on the water damage restoration companies page.
Ranked #1 because of its Google rating and review volume: 4.8★ from 700 Google reviews.
Based on 8 of 10 factors; credentials and recency not yet collected.
Based in Kennewick, 5 mi away
Ranked #2 because of its Google rating and trade focus: 5.0★ from 688 Google reviews, listed on Google as “Water damage restoration service”.
Based on 8 of 10 factors; credentials and recency not yet collected.
Based in Kennewick, 6 mi away
Ranked #3 because of its Google rating and trade focus: 4.8★ from 314 Google reviews, listed on Google as “Water damage restoration service”.
Based on 8 of 10 factors; credentials and recency not yet collected.
Based in Pasco
Ranked #4 because of its Google rating and trade focus: 4.9★ from 121 Google reviews, listed on Google as “Water damage restoration service”.
Based on 8 of 10 factors; credentials and recency not yet collected.
Based in Pasco
Ranked #5 because of its Google rating and trade focus: 5.0★ from 78 Google reviews, listed on Google as “Water damage restoration service”.
Based on 8 of 10 factors; credentials and recency not yet collected.
Based in Richland, 8 mi away
Ranked #6 because of its Google rating and trade focus: 5.0★ from 105 Google reviews, listed on Google as “Water damage restoration service”.
Based on 8 of 10 factors; credentials and recency not yet collected.
Based in Pasco
Ranked #7 because of its Google rating and trade focus: 5.0★ from 30 Google reviews, listed on Google as “Water damage restoration service”.
Based on 8 of 10 factors; credentials and recency not yet collected.
Based in Kennewick, 4 mi away
Ranked #8 because of its Google rating and trade focus: 5.0★ from 30 Google reviews, listed on Google as “Water damage restoration service”.
Based on 8 of 10 factors; credentials and recency not yet collected.
Based in Kennewick, 2 mi away
Ranked #9 because of its Google rating and trade focus: 4.1★ from 59 Google reviews, listed on Google as “Water damage restoration service”.
Based on 8 of 10 factors; credentials and recency not yet collected.
Based in Kennewick, 5 mi away
Ranked #10 because of its Google rating and trade focus: 5.0★ from 17 Google reviews, listed on Google as “Water damage restoration service”.
Based on 8 of 10 factors; credentials and recency not yet collected.
Based in Kennewick, 7 mi away
Ranked #11 because of its Google rating and trade focus: 4.9★ from 14 Google reviews, listed on Google as “Water damage restoration service”.
Based on 8 of 10 factors; credentials and recency not yet collected.
Based in Kennewick, 4 mi away
Ranked #12 because of its Google rating and trade focus: 5.0★ from 11 Google reviews, listed on Google as “Water damage restoration service”.
Based on 8 of 10 factors; credentials and recency not yet collected.
Based in Kennewick, 5 mi away
Ranked #13 because of its Google rating and review volume: 4.6★ from 122 Google reviews.
Based on 8 of 10 factors; credentials and recency not yet collected.
Based in Walla Walla, 38 mi away
Ranked #14 because of its Google rating and trade focus: 4.9★ from 132 Google reviews, listed on Google as “Water damage restoration service”.
Based on 8 of 10 factors; credentials and recency not yet collected.
Based in Richland, 11 mi away
Ranked #15 because of its Google rating and trade focus: 3.5★ from 35 Google reviews, listed on Google as “Water damage restoration service”.
Based on 8 of 10 factors; credentials and recency not yet collected.
Based in Kennewick, 5 mi away
Ranked #16 because of its Google rating and trade focus: 5.0★ from 4 Google reviews, listed on Google as “Water damage restoration service”.
Based on 8 of 10 factors; credentials and recency not yet collected.
Based in Richland, 14 mi away
Ranked #17 because of its Google rating and trade focus: 5.0★ from 6 Google reviews, listed on Google as “Water damage restoration service”.
Based on 8 of 10 factors; credentials and recency not yet collected.
Based in Kennewick, 15 mi away
Ranked #18 because of its Google rating and trade focus: 4.4★ from 59 Google reviews, listed on Google as “Contractor”.
Based on 8 of 10 factors; credentials and recency not yet collected.
Based in Walla Walla, 40 mi away
Ranked #19 because of its Google rating and trade focus: 4.9★ from 32 Google reviews, listed on Google as “Water damage restoration service”.
Based on 8 of 10 factors; credentials and recency not yet collected.
Based in Kennewick, 3 mi away
Ranked #20 because of its Google rating and review volume: 4.6★ from 30 Google reviews.
Based on 8 of 10 factors; credentials and recency not yet collected.
Based in Hermiston, 29 mi away
Ranked #21 because of its Google rating and trade focus: 4.6★ from 56 Google reviews, listed on Google as “Water damage restoration service”.
Based on 7 of 10 factors; credentials, recency and availability not yet collected.
Based in Kennewick, 5 mi away
Ranked #22 because of its Google rating and trade focus: 4.7★ from 33 Google reviews, listed on Google as “Water damage restoration service”.
Based on 8 of 10 factors; credentials and recency not yet collected.
Based in Kennewick, 5 mi away
Ranked #23 because of its Google rating and trade focus: 4.2★ from 10 Google reviews, listed on Google as “Water damage restoration service”.
Based on 8 of 10 factors; credentials and recency not yet collected.
Based in Pasco
Ranked #24 because of its Google rating and trade focus: 5.0★ from 24 Google reviews, listed on Google as “Roofing contractor”.
Based on 8 of 10 factors; credentials and recency not yet collected.
Based in Kennewick, 6 mi away
Ranked #25 because of its Google rating and review volume: 5.0★ from 38 Google reviews.
Based on 8 of 10 factors; credentials and recency not yet collected.
Emergency lists move 10 points of the CR Score from reputation to availability: 15% and 15%. Availability credits 24/7 hours, same-day service, weekend hours and weekly open hours. 24/7 water damage restoration companies are listed first, then same-day, then the rest; ranks follow that order. Paid placement never changes a rank.
Paid placement never changes a rank or score. Featured businesses are paid, labelled, limited to 3 and shown above the ranking, outside it.
| Factor | Weight | Computed from |
|---|---|---|
| Reputation | 15% | Google star rating, adjusted for how many reviews back it |
| Credentials | 15% | Active state license, bond and workers’ comp on file |
| Review volume | 10% | Number of Google reviews, compared with the most-reviewed business on the list |
| Recency | 5% | Share of reviews from the last 12 months |
| Availability | 15% | Weekly open hours, Saturday, Sunday, 24/7 or same-day |
| Trade focus | 10% | How clearly the business does this trade (its Google category and name) |
| Proximity | 5% | Based in the city scores highest, less the farther away it is |
| Claimed profile | 10% | The business has claimed its ContractorsRanked profile (free or paid earn the same) |
| Partnered | 5% | The business links to ContractorsRanked from its own website with our badge, checked periodically |
| ContractorsRanked reviews | 10% | Verified customer reviews collected by ContractorsRanked: their rating and how many there are |