14 water damage restoration companies ranked by CR ScoreUpdated 0 paid placements in this rankingHow we rank →
Best overall in Charleston: Roto-Rooter, CR Score 59/100; 4.7★ from 461 Google reviews; open 24/7.
Best for emergencies (open 24/7): SERVPRO of Effingham, Mattoon, Charleston, posts 24/7 hours; ranked #2 of 14.
Most-reviewed: Excel Eco Clean, 267 Google reviews at 5.0★, the most of 14 ranked after Roto-Rooter; ranked #4.
Rankings can't be bought. Contractors can't pay to change their rank or score. How we rank
14 Charleston water damage restoration companies are ranked here by CR Score, from ten published factors. 7 are open 24/7, 9 open Saturdays and 7 open Sundays, based on posted hours. The median Google rating is 4.8★ across 14 rated businesses.
| Rank | Business | CR Score | Google rating | Based in | Hours | Best for |
|---|---|---|---|---|---|---|
| 1 | Roto-Rooter | 59 | 4.7★ (461) | Mattoon, 11 mi away | 24/7 | Overall |
| 2 | SERVPRO of Effingham, Mattoon, Charleston | 57 | 4.7★ (68) | Effingham, 37 mi away | 24/7 | Emergencies |
| 3 | Midwest Mold Pros | 57 | 5.0★ (37) | Hammond, 17 mi away | Sat · Evenings | — |
| 4 | Excel Eco Clean | 56 | 5.0★ (267) | Charleston | — | Most reviews |
| 5 | American Patriot Restoration | 56 | 5.0★ (16) | Effingham, 35 mi away | 24/7 | — |
| 6 | SERVPRO of Lawrenceville/Mt. Carmel/Olney | 55 | 4.7★ (15) | Effingham, 37 mi away | 24/7 | — |
| 7 | Roto-Rooter | 54 | 4.7★ (210) | Effingham, 32 mi away | 24/7 | — |
| 8 | SERVPRO of Marion, Bond, Fayette and Clinton Cos. | 54 | 4.5★ (13) | Effingham, 37 mi away | 24/7 | — |
| 9 | RENAUD HOME SERVICES - Restorations - Repairs - Remodels - Carpentry - Cabinetry - Craftsmanship | 53 | 5.0★ (6) | Washington, 16 mi away | 24/7 | — |
| 10 | Keefer's Brick & Stone Restoration | 50 | 5.0★ (5) | Charleston | Evenings | — |
Ordered by CR Score, a 0–100 score from ten published factors. Paid placement never changes the order.
Ranked #1 because of its Google rating and review volume: 4.7★ from 461 Google reviews, the most in Charleston.
Based on 8 of 10 factors; credentials and recency not yet collected.
Based in Effingham, 37 mi away
Ranked #2 because of its Google rating and trade focus: 4.7★ from 68 Google reviews, listed on Google as “Water damage restoration service”.
Based on 8 of 10 factors; credentials and recency not yet collected.
Based in Hammond, 17 mi away
Ranked #3 because of its Google rating and trade focus: 5.0★ from 37 Google reviews, listed on Google as “Water damage restoration service”.
Based on 8 of 10 factors; credentials and recency not yet collected.
Based in Charleston
Ranked #4 because of its Google rating and review volume: 5.0★ from 267 Google reviews.
Based on 8 of 10 factors; credentials and recency not yet collected.
Based in Effingham, 35 mi away
Ranked #5 because of its Google rating and trade focus: 5.0★ from 16 Google reviews, listed on Google as “Water damage restoration service”.
Based on 8 of 10 factors; credentials and recency not yet collected.
Based in Effingham, 37 mi away
Ranked #6 because of its Google rating and trade focus: 4.7★ from 15 Google reviews, listed on Google as “Water damage restoration service”.
Based on 8 of 10 factors; credentials and recency not yet collected.
Based in Effingham, 32 mi away
Ranked #7 because of its Google rating and review volume: 4.7★ from 210 Google reviews.
Based on 8 of 10 factors; credentials and recency not yet collected.
Based in Effingham, 37 mi away
Ranked #8 because of its Google rating and trade focus: 4.5★ from 13 Google reviews, listed on Google as “Water damage restoration service”.
Based on 8 of 10 factors; credentials and recency not yet collected.
Based in Washington, 16 mi away
Ranked #9 because of its Google rating and trade focus: 5.0★ from 6 Google reviews, listed on Google as “Window installation service”.
Based on 8 of 10 factors; credentials and recency not yet collected.
Based in Charleston
Ranked #10 because of its Google rating and trade focus: 5.0★ from 5 Google reviews, listed on Google as “Masonry contractor”.
Based on 8 of 10 factors; credentials and recency not yet collected.
Based in Douglas, 19 mi away
Ranked #11 because of its Google rating and trade focus: 4.2★ from 9 Google reviews, listed on Google as “General contractor”.
Based on 7 of 10 factors; credentials, recency and availability not yet collected.
Based in Douglas, 10 mi away
Ranked #12 because of its Google rating and trade focus: 5.0★ from 6 Google reviews, listed on Google as “Roofing contractor”.
Based on 8 of 10 factors; credentials and recency not yet collected.
Based in Mattoon, 10 mi away
Ranked #13 because of its Google rating and trade focus: 3.7★ from 7 Google reviews, listed on Google as “Carpet cleaning service”.
Based on 8 of 10 factors; credentials and recency not yet collected.
Based in Douglas, 16 mi away
Ranked #14 because of its Google rating and trade focus: 5.0★ from 5 Google reviews, listed on Google as “Carpet cleaning service”.
Based on 8 of 10 factors; credentials and recency not yet collected.
8 more water damage restoration companies within 40 mi that we can't rank yet: too few reviews, or a trade we couldn't confirm. Listed A to Z.
| Business | Google rating | Distance |
|---|---|---|
| Benson Masonry Restoration | 17 mi | |
| ELROD CONSTRUCTION LLC | 38 mi | |
| Herendeen Roofing & Restoration PLLC | 10 mi | |
| JT Restoration And More | 5.0★ (2) | 26 mi |
| Kross Masonry and Restoration Inc | In Charleston | |
| Midwest Restoration Inc | 27 mi | |
| Slay's Restoration | 11 mi | |
| United Painting and Restoration | 17 mi |
National price ranges in USD, not adjusted for Charleston. Each row names its basis and the month we checked it.
| Job | Low | Typical | High | Basis | Checked |
|---|---|---|---|---|---|
| Water damage restoration | $1,383 | $3,868 | $6,369 | Per job: typical range of customer-reported restorations. US national range | October 2026 |
We scored 14 Charleston water damage restoration companies on ten factors, weighted as shown. A business is ranked when its trade is confirmed and it has 3 or more Google reviews or a claimed profile. A business with no Google reviews scores zero on rating, review volume and recency. Other unknown factors are left out, not counted as zero. Scores last refreshed October 22, 2026.
Paid placement never changes a rank or score. Featured businesses are paid, labelled, limited to 3 and shown above the ranking, outside it.
| Factor | Weight | Computed from | In Charleston data |
|---|---|---|---|
| Reputation | 25% | Google star rating, adjusted for how many reviews back it | Measured |
| Credentials | 15% | Active state license, bond and workers’ comp on file | Not yet collected |
| Review volume | 10% | Number of Google reviews, compared with the most-reviewed business on the list | Measured |
| Recency | 5% | Share of reviews from the last 12 months | Not yet collected |
| Availability | 5% | Weekly open hours, Saturday, Sunday, 24/7 or same-day | Measured |
| Trade focus | 10% | How clearly the business does this trade (its Google category and name) | Measured |
| Proximity | 5% | Based in the city scores highest, less the farther away it is | Measured |
| Claimed profile | 10% | The business has claimed its ContractorsRanked profile (free or paid earn the same) | Measured |
| Partnered | 5% | The business links to ContractorsRanked from its own website with our badge, checked periodically | Measured |
| ContractorsRanked reviews | 10% | Verified customer reviews collected by ContractorsRanked: their rating and how many there are | Measured |