57 water damage restoration companies ranked by CR ScoreUpdated 0 paid placements in this rankingHow we rank →
Best overall in James City: Stanley Steemer, CR Score 67/100; 4.9★ from 748 Google reviews; open 24/7.
Best for emergencies (open 24/7): Emerald Carpet Care, posts 24/7 hours; ranked #2 of 57.
Most-reviewed: Roto-Rooter Plumbing & Water Cleanup, 1,222 Google reviews at 4.9★, the most of 57 ranked; ranked #8.
Rankings can't be bought. Contractors can't pay to change their rank or score. How we rank
57 James City water damage restoration companies are ranked here by CR Score, from ten published factors. 25 are open 24/7, 42 open Saturdays and 29 open Sundays, based on posted hours. The median Google rating is 4.9★ across 57 rated businesses.
| Rank | Business | CR Score | Google rating | Based in | Hours | Best for |
|---|---|---|---|---|---|---|
| 1 | Stanley Steemer | 67 | 4.9★ (748) | New Bern, 2 mi away | 24/7 | Overall |
| 2 | Emerald Carpet Care | 64 | 5.0★ (243) | Jacksonville, 13 mi away | 24/7 | Emergencies |
| 3 | SERVPRO of New Bern | 60 | 4.8★ (19) | New Bern, 1 mi away | 24/7 | — |
| 4 | SERVPRO of Washington | 58 | 4.9★ (78) | Washington, 31 mi away | 24/7 | — |
| 5 | SERVPRO of Carteret & East Onslow Counties | 58 | 4.6★ (88) | Jacksonville, 27 mi away | 24/7 | — |
| 6 | Accelerated Mitigation | 58 | 5.0★ (47) | Washington, 31 mi away | 24/7 | — |
| 7 | PuroClean Certified Fire & Water Services | 57 | 4.6★ (18) | Havelock, 17 mi away | 24/7 | — |
| 8 | Roto-Rooter Plumbing & Water Cleanup | 57 | 4.9★ (1,222) | Jacksonville, 31 mi away | 24/7 | Most reviews |
| 9 | SERVPRO of Lenoir, Duplin & Jones Counties | 57 | 4.8★ (77) | Kinston, 37 mi away | 24/7 | — |
| 10 | CareMaster Fire & Water Restoration | 57 | 4.6★ (124) | Greenville, 39 mi away | 24/7 | — |
Ordered by CR Score, a 0–100 score from ten published factors. Paid placement never changes the order.
Scores below: based on 8 of 10 factors; credentials and recency not yet collected. Hatched segments mark factors we don't have yet.
Ranked #1 because of its Google rating and trade focus: 4.9★ from 748 Google reviews, listed on Google as “Water damage restoration service”.
Based in Jacksonville, 13 mi away
Ranked #2 because of its Google rating and trade focus: 5.0★ from 243 Google reviews, listed on Google as “Water damage restoration service”.
Based in New Bern, 1 mi away
Ranked #3 because of its Google rating and trade focus: 4.8★ from 19 Google reviews, listed on Google as “Water damage restoration service”.
Based in Washington, 31 mi away
Ranked #4 because of its Google rating and trade focus: 4.9★ from 78 Google reviews, listed on Google as “Water damage restoration service”.
Based in Jacksonville, 27 mi away
Ranked #5 because of its Google rating and trade focus: 4.6★ from 88 Google reviews, listed on Google as “Water damage restoration service”.
Based in Washington, 31 mi away
Ranked #6 because of its Google rating and trade focus: 5.0★ from 47 Google reviews, listed on Google as “Water damage restoration service”.
Based in Havelock, 17 mi away
Ranked #7 because of its Google rating and trade focus: 4.6★ from 18 Google reviews, listed on Google as “Water damage restoration service”.
Based in Jacksonville, 31 mi away
Ranked #8 because of its Google rating and review volume: 4.9★ from 1,222 Google reviews, the most in James City.
Based in Kinston, 37 mi away
Ranked #9 because of its Google rating and trade focus: 4.8★ from 77 Google reviews, listed on Google as “Water damage restoration service”.
Based in Greenville, 39 mi away
Ranked #10 because of its Google rating and trade focus: 4.6★ from 124 Google reviews, listed on Google as “Water damage restoration service”.
Based in Kinston, 33 mi away
Ranked #11 because of its Google rating and trade focus: 4.8★ from 27 Google reviews, listed on Google as “Water damage restoration service”.
Based in Jacksonville, 26 mi away
Ranked #12 because of its Google rating and trade focus: 5.0★ from 28 Google reviews, listed on Google as “Water damage restoration service”.
Based in James City
Ranked #13 because of its Google rating and trade focus: 5.0★ from 48 Google reviews, listed on Google as “Roofing contractor”.
Based in Jacksonville, 31 mi away
Ranked #14 because of its Google rating and trade focus: 4.6★ from 22 Google reviews, listed on Google as “Fire damage restoration service”.
Based in Greenville, 25 mi away
Ranked #15 because of its Google rating and trade focus: 5.0★ from 8 Google reviews, listed on Google as “Water damage restoration service”.
Based in Kinston, 33 mi away
Ranked #16 because of its Google rating and trade focus: 4.3★ from 39 Google reviews, listed on Google as “Fire damage restoration service”.
Based in Jacksonville, 30 mi away
Ranked #17 because of its Google rating and trade focus: 4.8★ from 32 Google reviews, listed on Google as “Water damage restoration service”.
Based in Jacksonville, 31 mi away
Ranked #18 because of its Google rating and trade focus: 5.0★ from 11 Google reviews, listed on Google as “Water damage restoration service”.
Based in Greenville, 38 mi away
Ranked #19 because of its Google rating and trade focus: 4.5★ from 42 Google reviews, listed on Google as “Water damage restoration service”.
Based in Morehead City, 30 mi away
Ranked #20 because of its Google rating and trade focus: 4.2★ from 19 Google reviews, listed on Google as “Water damage restoration service”.
Based in Druid Hills, 32 mi away
Ranked #21 because of its Google rating and trade focus: 5.0★ from 9 Google reviews, listed on Google as “Water damage restoration service”.
Based in Morehead City, 31 mi away
Ranked #22 because of its Google rating and trade focus: 5.0★ from 8 Google reviews, listed on Google as “Water damage restoration service”.
Based in Jacksonville, 27 mi away
Ranked #23 because of its Google rating and trade focus: 4.4★ from 5 Google reviews, listed on Google as “Water damage restoration service”.
Based in Ayden, 38 mi away
Ranked #24 because of its Google rating and trade focus: 4.2★ from 22 Google reviews, listed on Google as “Water damage restoration service”.
Based in James City
Ranked #25 because of its Google rating and review volume: 4.8★ from 81 Google reviews.
#1 to #25 are shown in full above. Here are #29 to #38, in CR Score order; each links to its profile. We publish the top 38 of 57 ranked water damage restoration companies here; the rest are on their profiles.
| Rank | Business | CR Score | Google rating | Distance |
|---|---|---|---|---|
| 29 | 24Restore | 52 | 3.3★ (18) | 36 mi |
| 30 | ADU Water Fire Mold Storm | 51 | 4.7★ (61) | 29 mi |
| 33 | Hyden Plumbing | 50 | 4.7★ (58) | 35 mi |
| 38 | Paul Davis Restoration of the Coastal Plains | 50 | 4.0★ (8) | 35 mi |
National price ranges in USD, not adjusted for James City. Each row names its basis and the month we checked it.
| Job | Low | Typical | High | Basis | Checked |
|---|---|---|---|---|---|
| Water damage restoration | $1,383 | $3,868 | $6,369 | Per job: typical range of customer-reported restorations. US national range | October 2026 |
We scored 57 James City water damage restoration companies on ten factors, weighted as shown. A business is ranked when its trade is confirmed and it has 3 or more Google reviews or a claimed profile. A business with no Google reviews scores zero on rating, review volume and recency. Other unknown factors are left out, not counted as zero. Scores last refreshed October 22, 2026.
Paid placement never changes a rank or score. Featured businesses are paid, labelled, limited to 3 and shown above the ranking, outside it.
| Factor | Weight | Computed from | In James City data |
|---|---|---|---|
| Reputation | 25% | Google star rating, adjusted for how many reviews back it | Measured |
| Credentials | 15% | Active state license, bond and workers’ comp on file | Not yet collected |
| Review volume | 10% | Number of Google reviews, compared with the most-reviewed business on the list | Measured |
| Recency | 5% | Share of reviews from the last 12 months | Not yet collected |
| Availability | 5% | Weekly open hours, Saturday, Sunday, 24/7 or same-day | Measured |
| Trade focus | 10% | How clearly the business does this trade (its Google category and name) | Measured |
| Proximity | 5% | Based in the city scores highest, less the farther away it is | Measured |
| Claimed profile | 10% | The business has claimed its ContractorsRanked profile (free or paid earn the same) | Measured |
| Partnered | 5% | The business links to ContractorsRanked from its own website with our badge, checked periodically | Measured |
| ContractorsRanked reviews | 10% | Verified customer reviews collected by ContractorsRanked: their rating and how many there are | Measured |